What is a Senior Living Counsellor or an Advisor?

What is a Senior Living Advisor ( Counsellor )

Traditionally much of the research conducted to find a retirement home is to ask friends and acquaintances about their experiences and visit websites followed by touring a multitude of retirement homes in your neighbourhood and surrounding area. Conducting the search process in this way often leads to confusion and information overload. Families and seniors become overwhelmed by variety of options, services and fees each home is offering. The task becomes large and can even halt in momentum.

Unlike the traditional method, an advisor helps to fit retirement residences to you, instead of you trying to fit into a home. Before even starting the touring process, we spend some time with you to understand more about what you want and need. We look at the big picture and fit each piece together, resulting in a more accurate home choice and smoother transition.



Industry Experts

Time Savings



As industry experts, we are well versed in the Ottawa retirement residence industry. Having direct experience working in retirement residences and the additional skills of needs discovery and negotiation, Tea and Toast offers clients the advantage of having a bird’s eye view of the market.

Using industry knowledge, we are able to save you 80+ hours of research and touring. By pinpointing exactly what clients are looking for, Tea and Toast is able to locate retirement residences anywhere in Ottawa quickly and efficiently.

If you were trying to locate all possible best solutions for a loved one, you would need to become an expert yourself in the retirement residence industry. As we have toured every home in Ottawa, we often bring clients options that they didn’t know existed.

If you were told “let someone take the time to do all the research and most of the organizing for free, wouldn’t you jump on board? Using a retirement residence advisor is 100% complimentary.

What is the Best Retirement Residence?

A question that has been asked of us many times. We look at each of our clients on an individual basis. The truth is, there is no “best retirement residence” only what is best for each client’s situation.

Our Process


First and foremost, we will work with you to uncover your needs, wants, budget and location preference. This first step takes any where from 20 min to 1.5 hours. To help the process, we have developed a quick questionnaire that can help get the wheels turning.


Once we have a solid understanding of your unique situation, we will compile all of the information and assess which retirement residences will fit best.


From here we find availability and book tours. By joining you on these tours we can take notes, and help assess which home might be the best fit!


Once a decision has been made, we can help direct you to other resources such as downsizing, moving and house sale.

Respite Stay or A Next Home

Our process works equally well for respite stays as it does for finding a great new home. We are happy to help with the respite transition as well.

Visit Our Blog

Our blog features information on health related subjects as well as industry trends.

Community Resources

If you require a little more assistance on community services and companies who work with seniors, please visit our resource page.

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