Our Personalized Process

At Tea & Toast, we have a 4-step process that helps us provide exceptional navigation services throughout the Eldercare Journey. Our goal is to give seniors and their families peace of mind and support every step of the way.

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 Watch our introduction video
A senior couple looking at each other while senior advisor taking notes

What to expect when you work with Tea & Toast:

Senior women holding a binocular


First and foremost, we work with you to uncover your needs, wants, budget and location preferences. This first step takes anywhere from 20 minutes to 1 hour.

A couple making decision with their advisor


Once we have a solid understanding of your unique situation, we will compile all information and assess which retirement living option will fit best.

Senior women sitting with her tablet


From here, we find availability and book tours with homes. We also join you on these tours—taking notes, and helping assess which home might be the best fit!

Four seniors in the retirement home


Once a decision has been made, we direct you to other resources to help with downsizing, moving, selling your house and more.


Another great way to tour the retirement homes, especially if you are out of town or unable to attend in person. Your Tea & Toast advisor will set up a live tour of the home where you can ask all the important questions and have an in-depth look at each home, from the comfort of your home!


Many families find researching homes and booking/attending tours very time consuming and difficult. Our advisors take the time to learn about each family's unique situation, and with a vast knowledge of all the homes in the Ottawa area, we can easily pinpoint exactly what you are looking for.

  • Save you countless hours
  • Reduce stress, frustration and confusion
  • Explain industry terms you may not understand
  • Navigate the retirement and long-term care system
  • Find the best fit for your (or your family member’s) needs
Senior women drinking a cup of tea
Two seniors sitting beside each other

Time Savings

Do you know that many families, who underwent the total process and then found out about us, told us that they spent 80+ hours researching and touring homes... and in the end they still weren't sure the home they selected was the right fit for their loved one.

Let us save you some time, and give you the information you need to make an informed decision.

“I give Tea & Toast my strongest recommendation if anyone is looking for help in finding a retirement home solution for a family member. From beginning to end, Tea & Toast served on my behalf — and on behalf of my elderly mother — to ensure that accommodations options were investigated and to reduce my anxiety. Going into the process of finding a retirement home for my Mom, I didn’t even know what questions to ask. Tea & Toast anticipated my questions and provided sound advice the whole way through. I’m truly grateful for the help they provided.”

- Patrick Bryne


Read about other families' experiences

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Looking for senior housing in Ottawa? You’ve come to the right place.

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